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Window, Roof & Gutter Cleaning FAQ

- Am I liable if someone falls and gets hurt while working at my house?
- How often should I have my windows cleaned?
- How do you clean gutters and will you clean up the mess?
- What do you think of Gutter Protection Systems?
- Do you recommend a Gutter Protection System?
- Do you pressure wash roofs?
- How do you clean roofs?
- Why should I have my gutters cleaned?
- Can you keep the birds from nesting in the vent holes under my eaves?
- Will it harm my roof if someone walks on it?
- How do you keep from falling off the roof?
- Will it ruin my paint if you pressure wash the siding on my house?

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>Am I liable if someone falls and gets hurt while working at my house?

Not unless you trip them. First of all, we are very safe and it is unlikely that anyone will get hurt at your residence. AAWG is licensed with the Department of Labor and Industries and this agency provides protection for employees that are injured on the job and pays for their medical bills as well as time loss. This State sponsored program protects the employee, the employer and the homeowner.

 

>How often should I have my windows cleaned?

It is a personal thing but clean windows let light in the house and can contribute towards chasing away the blues. I think a great schedule is outside windows quarterly and inside whenever they start to look like they need it.

 

>How do you clean gutters and will you clean up the mess?

We have several methods depending on how far the roofing overhangs the gutters and the type of debris in the gutters. One method is to use a gutter tool that attaches to the end of a pole so we can pull the debris to us and remove it by hand. Some times we use a blower to clear debris out of the gutters. We are careful to prevent debris from going into your downspouts and drains. We will clean up the mess.

 

>What do you think of Gutter Protection Systems?

Gutter Protection Systems- We clean lots of gutters with Gutter Protection Systems built into them. Many companies sell products that they promise will eliminate gutter cleaning. We don't believe any of them. The best products help reduce maintenance. There are not any gutter products that do not require maintenance. Many of these products are sold by presentation with a fair amount of drama and comparable cost to Granite Countertops. We hear from many customers who thought they would never have to clean their gutters again. When their gutters start running over they call the vender they purchased from and find out that the contract they signed requires them to keep the "Gutter Protection" clean, but they don't need to clean their gutters. We service all brands of Gutter Protection.

 

>Do you recommend a Gutter Protection System?

Most homes are better served by a routine maintenance schedule. If you gutters are getting clogged regularly then there is probably debris landing on your roof also. AAWG can put you on our recurring maintenance schedule and take better care of your roof and gutters for a modest fee and you can avoid the up front investment of thousands of dollars.

 

>Do you pressure wash roofs?

No, we advise our clients against pressure washing roofs. Pressure washing often damages roofs and reduces the life of the roof because it washes off a layer of the roof.

We have pressure washers and use them for cleaning concrete and rinsing siding and decks.

 

>How do you clean roofs?

We blow the loose debris from the roof with commercial grade back pack blower. If there are clumps of moss elevated more than half an inch above the shingle then we use a plastic garden rake to agitate the larger clumps of moss, and then use the blower again. Next in the process is to clear all the debris from the gutters and spouts and the last step is to treat the roof with zinc sulfate to kill and retard the remaining moss. It takes about a month for the moss to change color and die. We guarantee that all the moss will change color and die or we will come back and apply more zinc. The wind and rain generally weather away a significant portion of the remaining dead moss. This process is widely accepted by our 10,000 + customers and many realtors arrange for us to prepare their clients homes before sale or to satisfy an inspector's request.

 

>Why should I have my gutters cleaned?

Gutters need to be cleaned regularly in order to prevent the debris from blocking the flow of water. Clogged gutters are often the cause of water damage that can run up high repair bills or remain unnoticed until an inspector finds the damage and adds a complication to the sale of your home.

 

>Can you keep the birds from nesting in the vent holes under my eaves?

Yes. Starlings are notorious for getting through the screen that your builder installed to keep birds out of your vent holes. We cut one quarter inch galvanized steel mesh into strips and staple it to the outside of your vent holes. We have never had any birds able to get through this heavier material.

 

>Will it harm my roof if someone walks on it?

Some roofing materials are more fragile than others and we are very familiar with the different types of material and proper methods for walking on them. The real answer to this is that allowing debris and moss to accumulate on your roof does much more damage than carefully walking on the roof to maintain it. We will certainly access your roof and determine if it is able to sustain our walking on it.

 

>How do you keep from falling off the roof?

We start out by hiring people with a natural talent toward clambering on uneven surfaces and a high level of agility. rock climbers, mountaineers, outdoor enthusiasts. We hired GRAVITEC to train and supply our technicians in the use of fall protection equipment (ropes and harnesses). We also use high quality ladders with leg levelers and stabilizer bars. We use Korkers ® brand safety sandals for traction on slippery roofs. We train our people to think creatively and look for the safest way to accomplish a job. We allow our technicians to walk away from work if they cannot figure out a safe way to get the work done.

 

>Will it ruin my paint if you pressure wash the siding on my house?

When we rinse the siding on a house with a pressure washer we use an extended wand with a wide angle nozzle (40 degrees) and we hold the wand back from the house a substantial distance (12 - 24 inches). If there is algae and mildew on the siding we will often times apply 30 Seconds ® (bleach & TSP) to the siding and let it sit for a few minutes before we rinse it off. This process is as gentle as possible and still able to get the dirt and grime off your siding. The older the paint the more likely there will be some areas that loose a bit of paint. We monitor this and will seek your guidance as to whether we try to completely avoid any paint coming off, or if you are planning on touching up the paint and want us to get the surface as clean as possible.

 

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